When this repeat customer contacted us in 11-2006 she had been burning one of our hand carved Birthday Countdown Candles for more than 5 years, so we sent her a list of questions about the candle’s performance. Below is her reply:
Q: I’d like to know if the candle performs well?
A: The candle is perfect and does not drip!
Q: Do you burn it each year?
A: Yes, during my son’s birthday dinner, and again during his party.
Q: Can you estimate how long it burns between the imprinted numbers?
A: I think it’s about 4 hours.
Q: Do you find it requires much trimming to keep the top..well, more-or-less “flat”…trimming the top when the wax is still warm (after burning the candle) is the best time to trim the top.
A: The candle burns very evenly and does not require much trimming at all – just a bit off the top to even it out.
Q: Has the color faded any from ultra-violet rays? (what color is the 5 year old candle?)
A: My son’s candle is blue and white and we haven’t noticed any fading. It is still in pristine shape. I store it in my bedroom closet in the original packaging it was shipped in, so it’s well-protected.
“Feel free to use any of this information as a testimonial. As I said above, the candle is of high quality, burns slowly and evenly, and is beautifully hand-carved. My son gets so excited about his special candle in the weeks leading up to his birthday, and family and friends agree it is a special family tradition. My daughter just turned 1 and I would love for her to have a matching candle since your work is so unique. I’ll order the other countdown candle after Christmas, and hope that we’ll order a personalized candle from you at a later date. Take care, and good wished to you and your family.”
L. Bullion, LaCenter, WA (11-2006)
“I received the [second] candle last Friday, and it’s beautiful! It was worth the wait. Thanks again!”
L. Bullion, LaCenter, WA (04-2007)
“Your candles have been a huge hit at all the baby showers I have been to and everyone wants to know where to get them. You should be getting more business from the Atlanta area soon! Thanks for making so many people happy! I will be ordering one for my very own 1st grand baby soon . . .”
J. Wainscott, Atlanta, GA (02-2009)
“Dear Friends In May I received the 4 beautiful personalized count-down candles that you all created for my sweet baby boys. They are uniquely artistic and a huge pleasure to give to special people. I need to compliment you on the great care you take in wrapping them for shipment. No wonder they arrive in perfect condition. From beginning, when I first placed the order, to the end, when I received them, it has been a joy. Thanks for being so easy to work with, and efficient. Please pass the word to all involved. Thanks so much”
S. Gitcho, San Antonio, TX (06-2008)
“I just wanted to drop you an e-mail regarding the pink and blue birthday countdown candles. They are FABULOUS! It was definitely worth the wait. Your talent is truly amazing. I hope to order again from you someday.”
M. Edwards, DDS, MSD, Fishers, IN (04-2007)
“Received our candle today in perfect condition. It is absolutely beautiful!!!!! Can’t say enough about how helpful and professional you were in fulfilling our order. Our grandson’s 1st birthday will be very special because of you. Thanks again and have a happy and safe holiday.”
P. Dagnessa, Lynbrook, NY
“I received the Birthday Candles today, and they are beautiful. I’m sure they will be cherished by both sets of parents. I will certainly recommend your website to all my friends, and I will make additional purchases!”
Thanks again, Bonnie G., Ft. Myers, FL
“I received the candle today. It is beautiful….actually way beyond my expectations!!! Thank you for such a wonderful product! I will definitely use you again and tell others about your products!”
Sincerely, Deborah Dunham
“Thought you would like to know that my candle for Anna arrived safe and sound yesterday. It is beautiful! It’s no wonder you are so busy!” Thanks again”
C.Carroll, Woodcliff Lake, NJ
“The Birthday Countdown Candle is absolutely gorgeous. It is the best I have seen anywhere. Thank you so much.”
V. Marsh, Sarasota, FL
”I wanted you to know that I received my grandson’s candle yesterday in perfect condition. Thanks for getting it shipped so quickly, I appreciate it greatly! The candle is awesome, as was the one for my granddaughter in 2010 – thanks again – keep up the good work!!”
D. Wood, Chatham, NJ (04-04-15)